30,691 tickets1-100

New customer message on March 27, 2026 at 3:05 am

Sophia Sulkowski Ā· sophiasulkowski@gmail.com Ā· Gorgias #213837464

closed
Opened
26 Mar 2026, 19:05
Closed
29 Mar 2026, 07:27
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_follow-uptrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-26 19:05:30Ā· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: start-return-or-exchange Firstname: Sophia Lastname: Sulkowski Email: sophiasulkowski@gmail.com Phone: +16103126734 Ordernumber: 2295674NA Body: looking to exchange the size of the top only. I bought a small and need a medium. the bottoms fit perfectly. it's the vinca purple haze set. ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------
  2. AGENT2026-03-29 07:24:35Ā· email/helpdesk
    Hi Sophia, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - HAZE Purple Triangle Bikini Top S (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - HAZE Purple Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2295674NAEX āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  3. AGENT2026-03-29 07:26:41Ā· email/helpdesk
    Resending with corrected instructions for returning item(s) Hi Sophia, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - HAZE Purple Triangle Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - HAZE Purple Triangle Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 2295674NAEX āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  4. AGENT2026-03-29 07:27:03Ā· email/helpdeskINTERNAL
    2295674NA / 2295674NAEX / VINHAZTOPM 49
  5. AGENT2026-04-20 03:54:39Ā· email/helpdeskINTERNAL
    RT: https://triangl.gorgias.com/app/ticket/216494578
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