4,798 tickets1-100

Conversation with Pascale Schoshinski

Pascale Schoshinski · pschoshinski00@gmail.com · Gorgias #214613417

closed
Opened
31 Mar 2026, 22:33
Closed
1 Apr 2026, 04:19
Assignee
Bernadette - Orders
orderstrianglai_answeredai_handoverchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-03-31 22:33:45· chat/gorgias_chat
    i just purchased a bikini set and the shorts just came back into stock. can you provide a discount code for the shorts. here is my order i just placed for the bikini 2297707NA
  2. AI_AGENT2026-03-31 22:34:04· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. TRIANGL doesn’t currently offer discount or promo codes, and we don’t run sales — so there isn’t a sale section on our website. Our prices stay consistent year-round. Even without promo codes, we offer flat-rate worldwide shipping, and you can order multiple bikinis under one shipping fee. The best way to be the first to know about upcoming offers, early access, and new launches is to subscribe to our newsletter here: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup) If you need help choosing styles or sizes, just let me know!
  3. CUSTOMER2026-03-31 22:34:32· chat/gorgias_chat
    can i speak to someone?
  4. AI_AGENT2026-03-31 22:34:40· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can also leave your email address here, and a team member will get back to you promptly. The waiting time for a response in chat is about 1 minute.
  5. AGENT2026-03-31 22:35:46· chat/helpdesk
    Hi! I’m Anna, and I’ll be helping you from here.
  6. CUSTOMER2026-03-31 22:35:57· chat/gorgias_chat
    hi anna!
  7. AGENT2026-03-31 22:36:03· chat/helpdesk
    I'm sorry, we do not offer discounts or sales as we carry the same range all year round.
  8. AGENT2026-03-31 22:36:31· chat/helpdesk
    Would you like to add the shorts to your existing order?
  9. CUSTOMER2026-03-31 22:37:05· chat/gorgias_chat
    i just submitted an order for a bikini set and here's the order number #2297707NA. you have a bundle option to add the shorts for less, but the shorts were not available a week ago. they're back in stock now and i was wondering if you could apply the $65 add on vs $85
  10. AGENT2026-03-31 22:38:28· chat/helpdesk
    We'll have to check this with our Orders Team.
  11. AGENT2026-03-31 22:39:05· chat/helpdesk
    May I know what size do you need for your shorts?
  12. CUSTOMER2026-03-31 22:39:56· chat/gorgias_chat
    i need a small please
  13. AGENT2026-03-31 22:40:12· chat/helpdesk
    Thank you!
  14. AGENT2026-03-31 22:40:25· chat/helpdesk
    They will respond via email from this point up to 24 hours.
  15. AGENT2026-03-31 22:40:33· chat/helpdesk
    In the meantime, can I help you with anything else?
  16. CUSTOMER2026-03-31 22:40:44· chat/gorgias_chat
    that's it. thank you
  17. AGENT2026-03-31 22:40:51· chat/helpdesk
    You're most welcome! It has been a pleasure assisting you. Thanks, and have a lovely day! x
  18. AGENT2026-03-31 22:41:41· chat/helpdeskINTERNAL
    Hi, Orders! For your assistance, please. Thanks! x i just submitted an order for a bikini set and here's the order number #2297707NA. you have a bundle option to add the shorts for less, but the shorts were not available a week ago. they're back in stock now and i was wondering if you could apply the $65 add on vs $85. BOBBI - KITT size S
  19. AGENT2026-04-01 04:19:53· email/helpdesk
    Dear Pascale, Thank you so much for reaching out. I completely understand why you’d want to take advantage of the bundle pricing now that the shorts are back in stock. Just to clarify, the bundle price of $65 is only applicable when purchasing a full set together. Unfortunately, it doesn’t apply when the shorts are purchased separately after the initial order has already been placed. I understand this may be disappointing, especially since the shorts were unavailable at the time of your purchase, and we truly appreciate your understanding. If you have any other questions about your order, feel free to reach out. We’ll be happy to assist. For follow-ups, kindly include all of your questions in one email so we can handle them efficiently. Kindest, Bernadette
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