408 tickets1-100

A new device has logged in to your Shopify account

Shopify · mailer@shopify.com · Gorgias #218321633

closed
Opened
25 Apr 2026, 03:36
Closed
25 Apr 2026, 04:18
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Unassigned
casa del marchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-25 03:36:51· email/email
    April 25, 2026 Login detected -------------- Check activity Check activity ( https://accounts.shopify.com/login_activity/review?token=fPwEhwR_mD0KZFScayqJoLLPxvprSsqXPLRjkG3IcdzIflVqtSZRmK0eYRIr1764-Qg ) It looks like you signed into your account from a new device. Device: Chrome 147 on Windows 10 Location: Philippines IP address: 119.95.18.94   If this wasn't you, let us know ( https://help.shopify.com/en/support ). Shopping Bag Shopping Bag 15‍1 O'Con‍nor Str‍eet, Gro‍und fl‍oor, Ot‍tawa ON, K2P 2L8
Replies are sent through Open Doors, so they stay on the customer record.