Hello
My daughter Stella Giannakopoulos Bought 3 bathing suits on 3/27 but we can't find the receipt. She would like to exchange the size on the maroon one with the blue shoe lace strings. Can you please help us with this? Delivery address 555 casuarina concourse coral gables 33143
Thank you
Noelle Giannakopoulos
786 256 0291
AGENT2026-04-30 15:03:35· email/helpdesk
Hi Noelle,
Thank you for reaching out to us. We truly appreciate your support and understand that returning an order can be disappointing.
Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order #2302256NA was delivered on April 1, 2026, and your request was sent on April 30, 2026, which unfortunately falls outside of this timeframe.
We’re really sorry that we’re unable to accommodate your request in this instance. If there’s anything else we can do to assist you, please don’t hesitate to let us know—we’d love to help in any way we can.
You can also find more details about our Returns Policy here:
[https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Thank you for your understanding, and please let us know if we can assist you with anything else.
Kindest regards,
Kiara
AGENT2026-04-30 15:03:40· email/helpdeskINTERNAL
2302256NA / 29 DAYS
Replies are sent through Open Doors, so they stay on the customer record.