Dear JoAnn,
Hope this email finds you well. We are reaching out regarding your Refund request for order #2297210NA.
We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request.
To ensure we process your request correctly, can you please list the Style Name, Sizes (top/bottom) you have sent back?
Once we receive your reply, we will double check this and process your request as soon as possible.
Kindest,
Reena
This is what was returned. They are the only items that I have. What is the issue exactly??
AGENT2026-04-11 09:57:30¡ email/helpdesk
Hi JoAnn,
Thank you for getting back to us and for confirming the items youâve returnedâwe really appreciate it.
We're pleased to inform you that your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Reena
AGENT2026-04-11 09:57:32¡ email/helpdeskINTERNAL
FP 2297210NA / E487652880179
-cx confirmed ret items
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