3,490 tickets1-100

Re: Conversation with Alyssa Wilcox

Alyssa Wilcox · alyssawilcox512@gmail.com · Gorgias #216091302

closed
Opened
10 Apr 2026, 16:11
Closed
12 Apr 2026, 08:11
Assignee
Reena - Returns Team
returnsreturns_approvedtrianglvipchannel-email

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  1. CUSTOMER2026-04-10 16:11:50· email/email
    Okay and am I using the original return slip when I pack it up and ship it back?
  2. AGENT2026-04-12 08:11:15· email/helpdesk
    Hi Alyssa, Thanks for your question! Please note that TRIANGL does not provide return labels, so you won’t be using the original return slip for shipping. The cost of returning your item(s) is also not covered or reimbursed. We recommend sending your return via regular post from your local post office rather than using commercial couriers like FedEx or DHL, as those options can be quite expensive. Regular post is usually much more affordable—just be sure to keep your receipt for reference. Shipping costs can vary depending on your location, so it’s a good idea to check directly with your local post office for the best option. For more details, you can also visit: https://triangl.com/pages/returns-and-exchanges-faqs To help us process your return more quickly, please email proof of postage once your return has been shipped. Hope this clarifies. Please feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena
  3. AGENT2026-04-12 08:11:18· email/helpdeskINTERNAL
    2296413NA / D4D9E22886673 APPROVED 4/11/26
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