Okay and am I using the original return slip when I pack it up and ship it back?
AGENT2026-04-12 08:11:15· email/helpdesk
Hi Alyssa,
Thanks for your question!
Please note that TRIANGL does not provide return labels, so you won’t be using the original return slip for shipping. The cost of returning your item(s) is also not covered or reimbursed.
We recommend sending your return via regular post from your local post office rather than using commercial couriers like FedEx or DHL, as those options can be quite expensive. Regular post is usually much more affordable—just be sure to keep your receipt for reference. Shipping costs can vary depending on your location, so it’s a good idea to check directly with your local post office for the best option.
For more details, you can also visit: https://triangl.com/pages/returns-and-exchanges-faqs
To help us process your return more quickly, please email proof of postage once your return has been shipped.
Hope this clarifies. Please feel free to get in touch should you need further assistance.
Have a lovely day!
Kindest,
Reena
AGENT2026-04-12 08:11:18· email/helpdeskINTERNAL
2296413NA / D4D9E22886673
APPROVED 4/11/26
Replies are sent through Open Doors, so they stay on the customer record.