30,691 tickets1-100

Re: Need to return 2 items from Order #2307008NA

Angela Douangkesone ¡ hummingangela@gmail.com ¡ Gorgias #217295115

closed
Opened
18 Apr 2026, 14:41
Closed
20 Apr 2026, 11:24
Assignee
Joanna - Returns Team
returnsreturns_approvedreturns_clarificationreturns_processedtrianglchannel-email

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  1. CUSTOMER2026-04-18 14:41:22¡ email/email
    Hi there, I would like to return the following items from my order: - MAIA - ALINA Pink Crochet Scoop Bikini Set × 1 Top / S / Normal - CORA - DELLO Blue Crochet Halter Bikini Set × 1 Top / S / Normal Please let me know what the process is for this!
  2. AGENT2026-04-19 12:14:56¡ email/helpdesk
    Dear Angela, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Reena
  3. AGENT2026-04-19 12:15:02¡ email/helpdeskINTERNAL
    2307008NA DOD April 14, 2026
  4. CUSTOMER2026-04-19 12:49:34¡ email/email
    Hi there. it was the fabric. it ended up looking too bulky. i want a full refund please! i got the following sets, with both tops and bottoms in small: - MAIA - ALINA Pink Crochet Scoop Bikini Set × 1 Top / S / Normal - CORA - DELLO Blue Crochet Halter Bikini Set × 1 Top / S / Normal
  5. AGENT2026-04-20 11:23:56¡ email/helpdesk
    Hi Angela, Thank you for getting back to us — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA S/S CHEEKIEST CORA - DELLO S/S CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2307008NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena
  6. AGENT2026-04-20 11:24:13¡ email/helpdeskINTERNAL
    2307008NA / 2307008NARF
  7. AGENT2026-04-30 07:16:15¡ email/helpdesk
    Dear Angela, We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joanna
  8. AGENT2026-04-30 07:16:18¡ email/helpdeskINTERNAL
    4/28/2026 #2307008NA 2307008NARF ANGELA DOUANGKESONE NCORDEL2CBOTS 1 USPS9434630109355136544481 328391 4/29/2026 4/28/2026 #2307008NA 2307008NARF ANGELA DOUANGKESONE NMAIALICBOTS 1 USPS9434630109355136544481 328392 4/29/2026 4/28/2026 #2307008NA 2307008NARF ANGELA DOUANGKESONE NCORDEL2TOPS 1 USPS9434630109355136544481 328393 4/29/2026 4/28/2026 #2307008NA 2307008NARF ANGELA DOUANGKESONE NMAIALITOPS 1 USPS9434630109355136544481 328394 4/29/2026
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