31,919 tickets1-100

Re: Order #2292925NA confirmed

Lisa Interrante · lisa.c.interrante@gmail.com · Gorgias #214943149

closed
Opened
2 Apr 2026, 19:08
Closed
4 Apr 2026, 06:40
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_follow-uptrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-02 19:08:48· email/email
    Can I exchange the MAIA top for a medium and the VINCA top for a large. Please let me next steps. I realize this a small window of time to make the exchange. Thank you!!
  2. AGENT2026-04-04 06:40:06· email/helpdesk
    Hi Lisa, Thank you for reaching out to us, and we're glad to assist. We apologize for the inconvenience and delay in our response. We regret to hear the top sizing did not fit and we'd love to help you with the exchange. We're confirming your exchange request and have approved the exchange for the following items: Returning: MAIA - ALINA - top XL VINCA - HUBE - top XL (Send back your Tops Only, you can hang onto your bags/pouches and send back the tops in their original plastic packaging.) Exchanging For: MAIA - ALINA - top M VINCA - HUBE - top L (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: FC52F82885601 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful weekend! Warm regards, Elaine xx
  3. AGENT2026-04-04 06:40:22· email/helpdeskINTERNAL
    EX 2292925NA / FC52F82885601 NMAIALITOPM 61 , VINHUBTOPL 51
  4. AGENT2026-04-11 00:40:04· email/helpdeskINTERNAL
    RT: https://triangl.gorgias.com/app/ticket/215503448
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