Can I exchange the MAIA top for a medium and the VINCA top for a large.
Please let me next steps. I realize this a small window of time to make the exchange.
Thank you!!
AGENT2026-04-04 06:40:06Ā· email/helpdesk
Hi Lisa,
Thank you for reaching out to us, and we're glad to assist.
We apologize for the inconvenience and delay in our response. We regret to hear the top sizing did not fit and we'd love to help you with the exchange.
We're confirming your exchange request and have approved the exchange for the following items:
Returning:
MAIA - ALINA - top XL
VINCA - HUBE - top XL
(Send back your Tops Only, you can hang onto your bags/pouches and send back the tops in their original plastic packaging.)
Exchanging For:
MAIA - ALINA - top M
VINCA - HUBE - top L
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: FC52F82885601
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time - we're here to help.
Thanks again. Wishing you a wonderful weekend!
Warm regards,
Elaine xx
AGENT2026-04-04 06:40:22Ā· email/helpdeskINTERNAL
EX 2292925NA / FC52F82885601
NMAIALITOPM 61 , VINHUBTOPL 51