Good afternoon,
I have attached a photo of the shipment and tracking number. It should arrive to you on Thursday this week. Please let me know if you need anything else.
Tracking number for Fed Ex: 871138546360
Thank you!
AGENT2026-04-27 22:19:11· email/helpdesk
Hi Margaret,
Thank you for sending that through!
We will process your request once the tracking status has been updated.
Feel free to email us back should you have other concerns.
Kindest,
Jetz
AGENT2026-04-27 22:19:13· email/helpdeskINTERNAL
ON HOLD / SD 4/27/2026
EX 2314999NA / B574A92900330
NMAIMATABOTS 47 / NMAIMATTOPXS 126
TN 871138546360
Status: WE HAVE YOUR PACKAGE
AGENT2026-05-03 05:22:14· email/helpdesk
Dear Margaret,
Hope this email finds you well.
We're pleased to inform you that your exchange for MAIA - MATO S/XS NORMAL has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Reena
AGENT2026-05-03 05:22:24· email/helpdeskINTERNAL
2314999NA / B574A92900330
EX PROCESSED 5/3/26
NEW ORDER #2326391NA
SD 4/27/26 / ADD 4/30/26
Exchanging For: MAIA - MATO TOP S / BOTTOM XS NORMAL
RT https://triangl.gorgias.com/app/ticket/218219607