Sarah Jerina · sarah.jerina1860123@gmail.com · Gorgias #215113233
closed
Opened
3 Apr 2026, 22:15
Closed
4 Apr 2026, 00:44
Assignee
Joan C. - Returns Team
returnsreturns_follow-uptrianglchannel-email
No Open Doors contact is linked to this ticket.
CUSTOMER2026-04-03 22:15:18· email/email
Hello I'm just checking the status of my return i have confirmation that
the package was delivered
AGENT2026-04-04 00:44:37· email/helpdesk
Dear Sarah,
We're pleased to inform you that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Joan