CUSTOMER2026-04-01 11:31:00· email/email
We would like to return the following:
ELLI - BLUE BLOSS CHECK Short
Please let me know what i need to do next.
THanks,!
AGENT2026-04-02 11:57:20· email/helpdesk
Hi Ashley,
Thank you for reaching out! We truly appreciate hearing from you and value your feedback.
If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process.
If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns.
Let us know how you’d like to proceed, and we’ll be happy to assist.
Kindest regards,
Denise xx
AGENT2026-04-02 11:57:37· email/helpdeskINTERNAL
2291736NA dod 3/27/26
CUSTOMER2026-04-02 12:43:05· email/email
we would like to return, however, these are just the shorts (not the actual
bikini top and bottom). can we not do that?
Please let me know. Thanks.
AGENT2026-04-04 11:38:59· email/helpdesk
Hi Ashley,
Thank you for confirming your return request.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
ELLI - BLUE BLOSS CHECK Short XS
(Send the shorts and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 2291736NARF
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Denise xx
AGENT2026-04-04 11:39:09· email/helpdeskINTERNAL
RF 2291736NA /2291736NARF