31,919 tickets1-100

Re: Return part of order #2291736NA

Ashley Frey · afrey11@gmail.com · Gorgias #214693786

closed
Opened
1 Apr 2026, 11:31
Closed
4 Apr 2026, 11:39
Assignee
Denise - Returns Team
returnsreturns_approvedreturns_clarificationtrianglvipchannel-email

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  1. CUSTOMER2026-04-01 11:31:00· email/email
    We would like to return the following: ELLI - BLUE BLOSS CHECK Short Please let me know what i need to do next. THanks,!
  2. AGENT2026-04-02 11:57:20· email/helpdesk
    Hi Ashley, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Denise xx
  3. AGENT2026-04-02 11:57:37· email/helpdeskINTERNAL
    2291736NA dod 3/27/26
  4. CUSTOMER2026-04-02 12:43:05· email/email
    we would like to return, however, these are just the shorts (not the actual bikini top and bottom). can we not do that? Please let me know. Thanks.
  5. AGENT2026-04-04 11:38:59· email/helpdesk
    Hi Ashley, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ELLI - BLUE BLOSS CHECK Short XS (Send the shorts and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2291736NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  6. AGENT2026-04-04 11:39:09· email/helpdeskINTERNAL
    RF 2291736NA /2291736NARF
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