31,243 tickets1-100

Re: Return Request: Order #2303906NA

Alanna Klein ¡ alannakrobin@gmail.com ¡ Gorgias #216338976

closed
Opened
13 Apr 2026, 02:13
Closed
14 Apr 2026, 11:35
Assignee
Denise - Returns Team
Order
2303906
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-13 02:13:41¡ email/email
    We need to return the bikini we just purchased because it does not fit. Please approve my request. Thank you, Alanna Klein Order #2303906NA Confirmed Mar 29 Fulfillment status: Delivered Arrived Apr 7 Global - E 519782104179 Delivered Apr 7 Order details Contact information alannakrobin@gmail.com Shipping address Alanna Klein Alanna S Kleni 214 28th Ave San Francisco California 94121 United States +14155050491 Shipping method Express Courier (Air) Payment Visa •••• 8614 $149.27 USD Mar 29 Billing address Alanna Klein Alanna S Kleni 214 28th Ave San Francisco California 94121 United States +14155050491 Order summary Order items [image: DARA - PETALI Pink Triangle Bikini Set] productThumbnailQuantityLabel1 DARA - PETALI Pink Triangle Bikini Set $119.00 Order totals moneyLinesHeaderItem moneyLinesHeaderValue Subtotal $119.00 Shipping $20.00 Taxes $10.27 Total USD$149.27
  2. AGENT2026-04-13 11:15:03¡ email/helpdesk
    Dear Alanna, Thank you for reaching out! We truly appreciate hearing from you and value your feedback. If the fit, style, or colour wasn’t quite what you expected, we’d be happy to assist with an exchange (of the same price as your original order). Please let us know the style name and the sizes you need for both the top and bottom (including the bottom shape, if applicable), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Reena
  3. AGENT2026-04-13 11:15:12¡ email/helpdeskINTERNAL
    2303906NA DOD April 7, 2026
  4. CUSTOMER2026-04-14 00:04:23¡ email/email
    Unfortunately she has decided that she doesn't want to do an exchange. Please proceed with the refund.
  5. AGENT2026-04-14 11:34:50¡ email/helpdesk
    Hi Alanna, Thank you for confirming your return request. No worries, your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: DARA - PETALI Pink Top S / Bottom S / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2303906NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx
  6. AGENT2026-04-14 11:34:59¡ email/helpdeskINTERNAL
    RF 2303906NA / 2303906NARF
  7. AGENT2026-04-18 14:52:29¡ email/helpdeskINTERNAL
    FP 2303906NA / 2303906NARF 4/15/2026 #2303906NA N/A ALANNA KLEIN SIDPETABOTS 1 UPS1ZX07Y270388837992 325267 4/16/2026 4/15/2026 #2303906NA N/A ALANNA KLEIN DARPETTOPS 1 UPS1ZX07Y270388837992 325268 4/16/2026
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