Re: Returns

Hi Ella, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: VINCA - ADAO Pink Textured Triangle Bikini Set: Top / S - Bottom / S CHEEKY VINCA - BLUE BLOSS CHECK Triangle Bikini Set: Top / S - Bottom / S CHEEKY (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - ADAO Pink Textured Triangle Bikini Set: Top / M - Bottom / M CHEEKY VINCA - BLUE BLOSS CHECK Triangle Bikini Set: Top / M - Bottom / M CHEEKY (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 24578C2903125 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for Canadian customers): Canada TRIANGL RETURNS Ottawa Logistics Fulfillment 1270 Humber Place Ottawa, ON K1B 0B4 Canada ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl

EX #2318761NA / 24578C2903125 VINADAABOTM 95 / VINADATOPM 87 SIDBLU2ABOTM 89 / VINBLU2TOPM 86

Dear Ella, Thank you for sending that through! We appreciate you providing us with a copy of the postage receipt. We will keep an eye on your returns and will process your request once the tracking status is updated or once we have received your order back in the warehouse. In the meantime, if we can help you with other things, please let us know. Have a great day and stay safe! Kindest, Gelou - Returns xx

2318761NA / 24578C2903125 ON HOLD | SD: 4/30/26 | TN: GD042941490CA > Item accepted at the Post Office

Dear Ella, Hope this email finds you well. We're pleased to inform you that your exchange for VINCA - ADAO M/M CHEEKY & VINCA - BLUE BLOSS M/M CHEEKY have been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

2318761NA / 24578C2903125 EX PROCESSED 5/2/26 NEW ORDER #2325859NA TN IN TRANSIT https://prnt.sc/O-xqfMnJByMB

#2318761NA N/A Ella Drimmer SIDBLU2ABOTS 1 GD042941490CA 666 5/7/2026 #2318761NA N/A Ella Drimmer VINBLU2TOPS 1 GD042941490CA 667 5/7/2026 #2318761NA N/A Ella Drimmer VINADATOPS 1 GD042941490CA 668 5/7/2026 #2318761NA N/A Ella Drimmer VINADAABOTS 1 GD042941490CA 669 5/7/2026