CUSTOMER2026-04-23 20:36:44· email/email
Pleas let me know the status of my return request I would like to exchange these bottoms for my daughter. Thank you
AGENT2026-04-23 21:20:18· email/helpdesk
Dear Megan,
Thank you for reaching out!
We’d like to inform you that we’ve already sent you an email last Tuesday regarding your request. In that email, we advised that the item you need is currently low in stock, and we provided two available options on how you may proceed.
For your reference, I’ve attached a copy of the email below.
Kindly check your inbox (and spam/junk folder just in case), and let us know which option you would like to proceed with so we can assist you further.
We’re happy to help once we hear back from you.
Kindest,
Joan xx
AGENT2026-04-23 21:20:36· email/helpdeskINTERNAL
Pending Approval: #2305736NA / 8A9D592897820 | AOOS
MALMACCBOTXS 14
CUSTOMER2026-04-25 02:28:28· email/email
Hello and thank you for your assistance, I did not see the email in my junk mail. My daughter would like to return only the bottoms for a different style but if returning the entire bikini set is easiest then we can do that as well. She would like the same binkini top size XS and bottoms size XS in cheekiest vs cheeky style. I will attempt to the return as instructed in the email but afraid the code may no longer work. Sincerely,Megan Ricci
CUSTOMER2026-04-25 02:38:17· email/email
Triangl Returns Team,
We were able to order a new set and would like to return the other set please. Here is the new order number Order #2321480NA.Thank you,Megan Ricci
AGENT2026-04-25 21:53:28· email/helpdesk
Hi Megan,
Thank you for getting back to us and sharing your new Order #2321480NA.
Your return for Order #2305736NA has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
MALA - MACA Yellow Velvet Balconette Bikini Set: Top XS / Bottom XS Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 8A9D592897820
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸻
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Jetz
AGENT2026-04-25 21:53:47· email/helpdeskINTERNAL
RF & REP: 2305736NA / 8A9D592897820
New Order: 2321480NA w/ free sf code
APPROVED 4/26/2026
AGENT2026-05-05 03:19:21· email/helpdeskINTERNAL
2305736NA / 8A9D592897820
5/1/2026 # N/A 8A9D592897820 MEGAN RICCI N/A 1 USPS9500116200776118647980 MALA MACA TOP XS 329165 5/4/2026
5/1/2026 # N/A 8A9D592897820 MEGAN RICCI N/A 1 USPS9500116200776118647980 MALA MACA BOT XS 329166 5/4/2026