31,243 tickets1-100

TRIANGL ORDER #2292336NA

Cecilia Weaver · cmwpug@icloud.com · Gorgias #216178402

closed
Opened
11 Apr 2026, 12:30
Closed
20 Apr 2026, 12:53
Assignee
Gelou - Returns Team
returnsreturns_clarificationreturns_snooze_48hrstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-11 12:30:08· email/helpdesk
    Dear Cecilia, We are reaching out regarding your Refund request for order #2292336NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please kindly list the Style Name, Sizes (top/bottom) you have sent back? Once we receive your reply, we will double check this and process your request as soon as possible. Kindest, Crystel
  2. AGENT2026-04-11 12:30:44· email/helpdeskINTERNAL
    4/9/2026 #2292336NA 4CA51E2882236 CECILIA WEAVER VINMACTOPM 1 FEDEX870408977500 323335 4/10/2026 4/9/2026 #2292336NA 4CA51E2882236 CECILIA WEAVER VINMACABOTM 1 FEDEX870408977500 323336 4/10/2026 CLARIFICATION #2292336NA / 4CA51E2882236 / received 1 set only and in diff style
  3. AGENT2026-04-18 12:50:23· email/helpdesk
    Dear Cecilia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the list of returning item/s and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Gelou
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