Hi,
My daughter ordered a swimsuit and it was under her email... I had a
hard time tracking the order number because I just realized it was under
her account and not mine. Unfortunately, it is past the time to return...
is there any way I can exchange for a size that fits her the one she bought
is too big. We still have original packaging.
Information About Brokerage Services
*Meredith Ferrell*
Meredith Ferrell Group
5960 Berkshire Ln, Suite 700
Dallas TX 75225
m: 214.868.1177
AGENT2026-04-08 04:08:22· email/helpdesk
Dear Meredith,
Thank you for reaching out to us.
We truly appreciate you being a part of TRIANGL and understand how frustrating it can be when something doesn’t work out as expected.
As much as we’d love to assist, our Refund & Exchange Policy allows requests to be made within 14 days from the date of delivery.
Upon checking, your order was delivered on March 6, 2026, and we received your request on April 7, 2026. Unfortunately, this means we’re unable to process a return or exchange at this time.
For full details on our Returns Policy, you can check here:
https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
We’re truly sorry we can’t accommodate your request on this occasion, but if there’s anything else we can do to help, please don’t hesitate to let us know—we’d love to assist in any way we can!
Kindest,
Joanna
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