TRIANGL Help Desk
Unidentified agent
Views
Open
1284
Unassigned
945
Snoozed
0
Closed
48714
All tickets
49998
Tags
channel-email
31919
triangl
30691
returns
17834
channel-chat
11964
source-zendesk
9557
customer care
9405
sender-anonymous
7384
sender-internal
7182
orders
5141
channel-api
3634
vip
3490
ai_answered
3451
returns_approved
3138
returns_clarification
2501
2,318 tickets
1-100
YURA KIM
23 May 26
Conversation with YURA KIM
Chat
culled
customer care
Fernanda Vera
21 May 26
Fwd: > What is your refund and exchange policy? We’re happy to offer returns and exchanges within 14 day ...
Chat
customer care
returns
Returns Team
24 Nov 25
New return request #C2E7982773478
Email
triangl
ai_disabled
Rayne Fouche
24 Nov 25
RE: Order #2207760NA
Email
returns
returns_approved
Returns Team
24 Nov 25
New return request #4EB5222773330
Email
returns
triangl
Returns Team
23 Nov 25
New return request #EEA8B72773324
Email
returns
triangl
Returns Team
23 Nov 25
New return request #08123A2773175
Email
returns
triangl
Returns Team
23 Nov 25
New return request #F08E2E2773018
Email
returns
triangl
Cheryl Mezger
23 Nov 25
Re: Your TRIANGL Order #2210130NA | AWB 491330475109
Email
or_pending concerns
or_rts
Nancy Diaz
23 Nov 25
Your TRIANGL Order #2209677NA | AWB 476217624824
Email
or_undeliverable
orders
Sara Carney
23 Nov 25
Your TRIANGL Order #2209671NA | AWB 476217625176
Email
or_undeliverable
orders
Charlotte Huetter
22 Nov 25
Re: Order #2209978NA
Email
returns
returns_approved
Una Banjalic
22 Nov 25
Re: Order #2210610NA
Email
returns
returns_clarification
Returns Team
22 Nov 25
New return request #2DA4B22772160
Email
returns
triangl
Waldemar Franco
22 Nov 25
Your TRIANGL Order #2210536NA | AWB 886176867268
Email
or_curp
or_rfc
natalia del toro
22 Nov 25
Your TRIANGL Order #2210425NA | AWB 886176350604
Email
or_curp
or_rfc
Returns Team
22 Nov 25
New return request #2A7B692771828
Email
returns
triangl
Lauren O'Sullivan
22 Nov 25
Re: Exchange of item for order #2209229NA
Email
returns
returns_approved
Ava Homel
21 Nov 25
Re: ORDER #2210175NA
Email
returns
returns_approved
Lesley Sarnoff
21 Nov 25
Re: 2210845NA order
Email
returns
returns_approved
Vanessa Najera
21 Nov 25
Re: Order #2207485NA confirmed
Email
returns
returns_approved
Returns Team
21 Nov 25
New return request #69CC8A2771473
Email
returns
triangl
Returns Team
21 Nov 25
New return request #55CC1F2771230
Email
returns
triangl
Returns Team
21 Nov 25
New return request #8AE8A42771108
Email
triangl
ai_disabled
Frankie Galvin
21 Nov 25
Re: Order: #2207367NA
Email
returns
returns_approved
abia fazili
21 Nov 25
Re: Order change
Email
customer care
or_size change
Returns Team
21 Nov 25
New return request #D34C122771040
Email
triangl
ai_disabled
Megan OConnell
20 Nov 25
Re: Return request
Email
returns
returns_approved
Returns Team
20 Nov 25
New return request #0348D32770902
Email
returns
triangl
maddieweaver6@gmail.com
20 Nov 25
Re: Hello, I am very disappointed as the second time I wore my bikini the wire underneath poked through ...
Chat
ret
returns
Unknown customer
20 Nov 25
Conversation with Customer #467676627
Chat
triangl
ai_disabled
Rachel McCall
20 Nov 25
Fw: Order #2209598NA confirmed
Email
returns
returns_approved
Lauren Sawers
20 Nov 25
Re: Your Exchange request # 1AE6032770132: Approved
Email
returns
returns_approved
Returns Team
20 Nov 25
New return request #3B9FDE2770116
Email
triangl
ai_disabled
contact.jourdann@gmail.com
19 Nov 25
New customer message on November 20, 2025 at 3:19 am
Email
customer care
triangl
Madeline Neff
19 Nov 25
Re: Order #2209192NA
Email
returns
triangl
Returns Team
19 Nov 25
New return request #90F6852769495
Email
returns
triangl
Returns Team
19 Nov 25
New return request #E746D42769252
Email
triangl
ai_disabled
Returns Team
19 Nov 25
New return request #505C822769240
Email
triangl
ai_disabled
Emily Djukixh
19 Nov 25
Thank You for Your Feedback!
Email
ai_disabled
ai_ignore
Lisa Angel
19 Nov 25
Re: Return - order # 22086685NA
Email
returns
returns_approved
Fran Ferguson
18 Nov 25
Re: ORDER #2209200NA
Email
returns
returns_approved
Sarah Kotler
18 Nov 25
Re: Order #2210087NA
Email
returns
returns_approved
Betty Davis
18 Nov 25
Shipping
Email
or_shipping fee
orders
Arlene Timmins
18 Nov 25
Re: [Triangl] Payment for #2210662NA has been received
Email
or_timeframe
orders
Alice Fassett
18 Nov 25
Re: Returns
Email
returns
returns_approved
Natasha Nathan
18 Nov 25
Re: Order# 2208736NA
Email
returns
returns_approved
Alma Avila
18 Nov 25
Your TRIANGL Order #2209303NA | AWB 886033868626
Email
or_undeliverable
orders
Unknown customer
18 Nov 25
Conversation with Customer #466751987
Chat
customer care
ret
Jessie Krick
17 Nov 25
Order 2208861NA
Email
or_lost parcel
orders
Roxy Brizendine
17 Nov 25
Your TRIANGL Order #2208675NA | AWB 476217617730
Email
or_undeliverable
orders
Returns Team
16 Nov 25
New return request #CE5BDA2767228
Email
returns
triangl
Michele Bilodeau
16 Nov 25
Re: Please change the Green bottom size
Email
or_size change
triangl
Amanda Thomas
16 Nov 25
Re: Order #2208287NA
Email
returns
returns_approved
Angela Smith
16 Nov 25
Re: Help
Email
or_size change
orders
charlottecmaclean@gmail.com
16 Nov 25
Subject: Collaboration Opportunity with @charlottescoastalcloset
Email
customer care
triangl
Briony Moore
16 Nov 25
Re: Wrong Address on Order
Email
or_address change
orders
Rachel Webb
16 Nov 25
Re: ORDER #2208135NA
Email
returns
returns_approved
Returns Team
16 Nov 25
New return request #A831F12766653
Email
returns
triangl
Grace Parsons
16 Nov 25
Re: ORDER #2205985NA
Email
returns
returns_approved
karenchristiansen22@gmail.com
16 Nov 25
?
Email
customer care
triangl
Sophie Pielea
15 Nov 25
Gorgias ticket 191802342
Email
customer care
triangl
Janet Liberto
14 Nov 25
Order #2208979NA
Email
or_tracking advise
orders
hirbeclouise@gmail.com
14 Nov 25
New customer message on November 14, 2025 at 10:34 pm
Email
ord
or_confirmation emails
Libby Michell
14 Nov 25
Re: Return 2208392NA
Email
returns
returns_approved
Irini Vitsas
14 Nov 25
Re: Order: #2207655NA
Email
returns
returns_approved
Valerie Abbruzzese
14 Nov 25
Re: Order: #2208464NA
Email
returns
returns_approved
Brittany Luby
14 Nov 25
Re: Triangl Order #2208272NA
Email
returns
returns_approved
Daisy Ballantyne
14 Nov 25
RE: order #2208791NA
Email
returns
returns_approved
kitty swingewood
14 Nov 25
returns
Email
returns
returns_approved
Nichole Lengyel
13 Nov 25
Return for order #2208663NA
Email
returns
returns_clarification
Alex Swingewood
13 Nov 25
#2208649NA
Email
returns
returns_clarification
Eva Dyson
13 Nov 25
Re: Order 2208195NA
Email
returns
returns_approved
Celia Roca
13 Nov 25
Re: ORDER #2207648NA
Email
returns
returns_approved
sapir saadon
13 Nov 25
Re: ORDER #2208222NA
Email
returns
returns_approved
Returns Team
12 Nov 25
New return request #8100702764217
Email
returns
triangl
Sophie Balmes
12 Nov 25
Help me out
Email
returns
returns_clarification
ANTONIO VILLANUEVA PLASCENCIA
12 Nov 25
Your TRIANGL Order #2207739NA | AWB 885833404310
Email
or_curp
or_rfc
Natalia Hormez
11 Nov 25
Cancelled order
Email
or_cancellation
orders
Unknown customer
11 Nov 25
Conversation with Customer #464576290
Chat
casa del mar
customer care
Keeley Hughes
11 Nov 25
TRIANGL Order #2207617NA | 885798814155
Email
or_undeliverable
orders
Natasha
11 Nov 25
Re: ORDER #2205451NA
Email
returns
returns_approved
Logan Poos
11 Nov 25
Re: Order #2206720NA
Email
returns
returns_approved
Cassandra Acedera
11 Nov 25
Re: A shipment from order #2207450NA is on the way
Email
or_lost parcel
or_tracking advise
David Zadel
10 Nov 25
Re: Order #2208735NA confirmed
Email
or_address change
orders
Julia Sirianni
10 Nov 25
Re: New customer message on November 11, 2025 at 4:37 am
Email
ret
returns
Jeanessa Hughes
10 Nov 25
Re: Return receipt
Email
or_cancellation
ret
David Gibson
10 Nov 25
Conversation with David Gibson
Chat
customer care
ret
Sara See
10 Nov 25
Re: Issue with Mala-Java Blue Crochet Bikini Set
Email
returns
returns_tier 2
Laila Muslih
10 Nov 25
Re: important ORDER!
Email
or_refund follow-up
orders
lily postlethwaite
10 Nov 25
BACK IN STOCK 💌 VINCA - PORCHE
Email
triangl
ai_disabled
emma.ellio7@gmail.com
10 Nov 25
Re: New customer message on 10 November 2025 at 7:09 pm
Email
or_confirmation emails
or_tracking advise
Danielle Khodeir
10 Nov 25
Re: 2207016NA
Email
returns
returns_approved
Returns Team
10 Nov 25
New return request #D6DCD12761541
Email
triangl
ai_disabled
Returns Team
9 Nov 25
New return request #7616382761457
Email
returns
triangl
Alessia Mauro
9 Nov 25
Re: 2206849NA
Email
returns
returns_approved
Returns Team
8 Nov 25
New return request #A317332760559
Email
returns
triangl
Returns Team
8 Nov 25
New return request #F2DE092760360
Email
triangl
ai_disabled
Returns Team
8 Nov 25
New return request #2167F22760288
Email
triangl
ai_disabled
Larkin Peters
8 Nov 25
Re: Order #2207590NA
Email
returns
returns_approved
Previous
Page 1 of 24
Next
What is your refund and exchange policy?
Unknown · Gorgias #174320190
closed
Opened
21 Jul 2025, 23:59
Closed
22 Jul 2025, 00:07
Assignee
Unassigned
customer care
gen
triangl
ai_ignore
chat
sender-anonymous
channel-chat
No Open Doors contact is linked to this ticket.
Unassigned
Trish - Orders
Anna - Orders
Ai Agent Bot
Denise - Returns Team
Venus - Customer Care
Reena - Returns Team
Joanna - Returns Team
Michelle - Customer Care
Jetz - Returns Team
Valerie - Orders
Elaine - Returns Team
Triangl Orders Team
Joan C. - Returns Team
Pearl - Returns Team
Gelou - Returns Team
Vanessa - Customer Care
Nikka - Returns Team
Dy - Returns Team
Sharon (Yvonne)
Ja - Returns Team
Lynn - Returns Team
Kaye - Returns Team
Katrina - Orders
Jesselle - Orders
Crystel - Returns Team
Bernadette - Orders
Kyla - Returns Team
Geelah - Returns Team
Kelly - Customer Care
Kiara - Returns Team
Jenina - Customer Care
Joan M. - Returns Team
Lois - Customer Care
Janis - Customer Care
Anna - Customer Care
Lery - Customer Care
Mavi - Customer Care
Shyla - Returns Team
Katrina - Cdm Orders Team
Carmela - Customer Care
Jen
Jorgetta Celestino - Cdm Returns Team
Elaine Tuazon - Cdm Returns Team
Lourdes Mendoza (Trish) - Cdm Orders Team
Dyvette Espinosa - Cdm Returns Team
Georgia Flynn
Shenell - Customer Care
Haiste - Returns Team
Anna Dianne Enriquez - Cdm Orders Team
Ellaine - Customer Care
Daisy - Customer Care
Christine - Customer Care
Venus - Cdm Customer Care
Jaimee - Customer Care
low
normal
high
urgent
Reopen
Replies are sent through Open Doors, so they stay on the customer record.
Send reply