11,901 tickets1-100

How do I pick the right size?

Unknown · Gorgias #234896694

closed
Opened
10 Aug 2026, 23:48
Closed
11 Aug 2026, 00:07
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-08-10 23:48:17· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-08-10 23:48:44· chat/helpdesk
    Hi, I'm Anna! I'd be happy to help you with sizing!
  3. AGENT2026-08-10 23:48:55· chat/helpdesk
    May I know for which set, please?
  4. CUSTOMER2026-08-10 23:49:01· chat/gorgias_chat
    Hi!!
  5. CUSTOMER2026-08-10 23:49:56· chat/gorgias_chat
    The neoprene balconette
  6. CUSTOMER2026-08-10 23:50:24· chat/gorgias_chat
    POPPY - PEACH SORBET NEOPRENE BALCONETTE BIKINI SET
  7. AGENT2026-08-10 23:50:29· chat/helpdesk
    The Poppy is a fab choice!
  8. AGENT2026-08-10 23:50:34· chat/helpdesk
    Thank you!
  9. AGENT2026-08-10 23:50:42· chat/helpdesk
    For better sizing recommendation, do you have a measuring tape handy?
  10. CUSTOMER2026-08-10 23:50:53· chat/gorgias_chat
    I do:)
  11. AGENT2026-08-10 23:51:28· chat/helpdesk
    Great! I will need your bust and underbust measurements in cm using this guide:
  12. AGENT2026-08-10 23:51:39· chat/helpdesk
    For the BUST, wrap the measuring tape around the most protruding part of the bust. For the UNDERBUST, allow the tape to slide to its most comfortable (yet snug) position around the ribcage. This is where the band of the bra normally sits.
  13. CUSTOMER2026-08-10 23:53:30· chat/gorgias_chat
    78 underbust 92bust
  14. AGENT2026-08-10 23:53:39· chat/helpdesk
    Thank you.
  15. AGENT2026-08-10 23:54:02· chat/helpdesk
    Based on your measurements, you can get the S+ top.
  16. CUSTOMER2026-08-10 23:54:30· chat/gorgias_chat
    Just curious would S be too small
  17. AGENT2026-08-10 23:54:52· chat/helpdesk
    For your cup size, yes.
  18. AGENT2026-08-10 23:55:03· chat/helpdesk
    The S+ has the same band but has more coverage for your cup size.
  19. CUSTOMER2026-08-10 23:55:16· chat/gorgias_chat
    And for bottoms what do you remember size wise?
  20. AGENT2026-08-10 23:55:54· chat/helpdesk
    I will need your waist and hip measurements.
  21. AGENT2026-08-10 23:56:14· chat/helpdesk
    Here's your guide: For the WAIST, use the tape to circle your waist (sort of like a belt would) at your natural waistline, which is located above your belly button and below your rib cage. For the HIPS, wrap the tape around the biggest part or the most protruding part of the bum.
  22. CUSTOMER2026-08-10 23:58:22· chat/gorgias_chat
    98 hip 81 waist
  23. AGENT2026-08-10 23:58:32· chat/helpdesk
    Thank you.
  24. AGENT2026-08-10 23:59:04· chat/helpdesk
    Based on your measurements, you can get the S size for your bottom.
  25. CUSTOMER2026-08-10 23:59:24· chat/gorgias_chat
    Thank you!
  26. AGENT2026-08-10 23:59:39· chat/helpdesk
    You’re welcome! Can I help you with anything else?
  27. AGENT2026-08-11 00:03:29· chat/helpdesk
    Sorry, are you still there?
  28. AGENT2026-08-11 00:07:10· chat/helpdesk
    Looks like you’re all set. Feel free to let us know if you have any questions. Thank you, and have a lovely day! x
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