CUSTOMER2026-08-08 23:03:34· chat/gorgias_chat
> How do I pick the right size?
You can find general sizing information on our Size Guide here
For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it.
> I need sizing help
AGENT2026-08-08 23:03:53· chat/helpdesk
Hi!
AGENT2026-08-08 23:03:59· chat/helpdesk
You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
AGENT2026-08-08 23:04:05· chat/helpdesk
Which style are you interested in? :)
CUSTOMER2026-08-08 23:04:06· chat/gorgias_chat
Hi, my bra size is 30F. What size would you recommend for the balconette style tops?
AGENT2026-08-08 23:04:45· chat/helpdesk
Let me check this for you! What other bra sizes can you fit in for a normal/non push up bra?
AGENT2026-08-08 23:04:59· chat/helpdesk
Can you also fit into 34C-D or 34D-DD by any chance?
CUSTOMER2026-08-08 23:05:25· chat/gorgias_chat
the size i wear is 30f, i’m not sure about other sizes
AGENT2026-08-08 23:07:11· chat/helpdesk
How about your usual top size in clothing?
CUSTOMER2026-08-08 23:07:16· chat/gorgias_chat
small
AGENT2026-08-08 23:08:47· chat/helpdesk
Got it. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
CUSTOMER2026-08-08 23:09:11· chat/gorgias_chat
yes one moment
AGENT2026-08-08 23:09:52· chat/helpdesk
Great! May I have your size in cm for your bust and underbust, please? Let me give you tips on how to get the measurements correctly.
AGENT2026-08-08 23:10:02· chat/helpdesk
For the bust: wrap the measuring tape around the most protruding part of the bust.
For the underbust: allow the tape to slide to its most comfortable yet snug position around the ribcage. This is where the band of the bra normally sits.
AGENT2026-08-08 23:13:07· chat/helpdesk
I just want to check if you’re still there?
CUSTOMER2026-08-08 23:13:09· chat/gorgias_chat
underbust 76.2cm
CUSTOMER2026-08-08 23:13:39· chat/gorgias_chat
bust 91cm
AGENT2026-08-08 23:14:45· chat/helpdesk
Thank you!
AGENT2026-08-08 23:14:53· chat/helpdesk
Are you wearing a bra or sportsbra while measuring?
CUSTOMER2026-08-08 23:15:12· chat/gorgias_chat
no
AGENT2026-08-08 23:15:51· chat/helpdesk
Alright.
AGENT2026-08-08 23:16:07· chat/helpdesk
Based on your measurements, the closest size would be S+ top.
CUSTOMER2026-08-08 23:16:33· chat/gorgias_chat
okay! thank you
AGENT2026-08-08 23:17:14· chat/helpdesk
You're welcome. Do you need help sizing your bottoms?
CUSTOMER2026-08-08 23:17:27· chat/gorgias_chat
no i’m all set thank you!
AGENT2026-08-08 23:19:32· chat/helpdesk
Alright! Just contact/email us if you need more help and we'll be happy to assist you with your concern. Have a wonderful day! :) xx