Re: Your request # 60C0C02973995: Pending Approval

Dear Mary, Thank you for reaching out to us, and we're glad to assist. We’re sorry to hear your order didn’t meet your expectations, and we apologize for the delay in getting back to you. Your return has been accepted. Please note that we do not provide return labels. The shipping cost incurred for returning items to Triangl isn’t covered or reimbursed as outlined in our returns policy. That said, we recommend using regular post to return the items, as this typically offers the most cost-effective option. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ESTE - GRAPE - top S , bottom : S / Minimal / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 60C0C02973995 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful day! Warm regards, Elaine xx

RF 2400916NA / 60C0C02973995