Re: Your request # 9DE2BA2965419: Pending Approval

Hi Rachel, Thank you for your email. We’re happy to assist you. Please be advised that, upon checking, we can confirm that your exchange request was approved on 7/28/2026. The approval email was sent to the email address used to place Order #2392088NA. Please note that our email may have been filtered into your spam or trash folder, so we recommend checking those folders as well. However, no worries — we’re happy to provide a copy of the approval details here for your reference: We are confirming your exchange request and have approved the exchange for the following item: Returning: VINCA - SKY HIGH Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: VINCA - SKY HIGH Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 9DE2BA2965419 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 12 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

EX 2392088NA 9DE2BA2965419 DATE APPROVED 7/28/2026 ; VINSKY3TOPM 40

Hi Rachel, Thanks for sending this through! We're pleased to inform you that your exchange for VINCA - SKY HIGH M Top has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

2392088NA / 9DE2BA2965419 EX PROCESSED 8/2/26 NEW ORDER #2400358NA SD 7/29/26 / TN 1Z4361560318051092

2392088NA / 9DE2BA2965419 8/4/2026 #2392088NA 9DE2BA2965419 AVERY STOY VINSKY3TOPS 1 UPS1Z4361560318051092 352817 8/5/2026