Re: 2365750NA

Dear Kayla, Hope this email finds you well. We have received your Exchange Request #0CDE8C2949495. We are eager to assist but unfortunately, the EBONY BLACK L / Standard / Cheeky Bottom you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-26 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2365750NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Reena

2365750NA / 0CDE8C2949495 / AOOS STABLABBOTL 3

Hi Kayla, Thank you for getting in touch. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We understand that you'd still like to proceed with an exchange, and we're happy to accommodate your original request, as the item you initially selected is still available—though stock is now running low. To help ensure you don't miss out, we kindly ask that you send your original item back within the next 24 hours. Once your return has been shipped, simply send us your return tracking details, and we'll be happy to make a one-time exception by processing your exchange before your return arrives at our warehouse. We are confirming your exchange request and have approved the exchange for the following items: Returning: EBONY BLACK Bikini Bottom : XXS / Standard / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: EBONY BLACK Bikini Bottom: L / Standard / Cheeky (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 0CDE8C2949495 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

#2365750NA 0CDE8C2949495 / STABLABBOTL 5 / POP IN 24HRS

Hi Kayla, We just wanted to follow up regarding your exchange request. As mentioned in our previous email, we were happy to make a one-time exception and process your exchange before your return reached our warehouse, provided your return was shipped within 24 hours and you sent us your proof of return. We haven't heard back from you yet, and we also wanted to let you know that the EBONY BLACK Bikini Bottom – Size L / Standard / Cheeky is now running low in stock. If you'd still like to proceed with the exchange, please send your return as soon as possible and email us your proof of postage with the tracking details. We'll do our best to secure your requested size, but as stock is limited, we can't guarantee availability if we don't receive your return postage receipt with tracking information soon. We look forward to hearing from you. Kindest, Lynn xx

Dear Kayla, Thank you for your message. The Dispatch Note is the printed document that comes inside your package when your order is delivered. It is usually placed together with the bikini items inside the parcel and lists the items included in your order. Please include this document when sending your return, as it helps our warehouse quickly identify your order and process the return smoothly. For your reference, I’ve attached a copy of your dispatch note, which you can print and include with your return. In the meantime, please don’t hesitate to reach out if you need any further assistance. Kindest, Crystel

Hi Kayla, We're emailing about your Exchange Request for Order #2365750NA that was approved on July 10, 2026. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however, we are willing to make an exception and proceed with your exchange. We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Pearl

#2365750NA /0CDE8C2949495 Processed: 8/9/2026 New Order: 2403181NA OTE - NOT ELIGIBLE FOR EX/RF 8/3/2026 #2365750NA 0CDE8C2949495 KAYLA RUGGIERO STABLABBOTXXS 1 USPS4209457823079505514365526211517117 352341 8/4/2026