11,964 tickets1-100

Conversation with Customer #536372233

Unknown · Gorgias #231329537

closed
Opened
18 Jul 2026, 20:19
Closed
18 Jul 2026, 20:36
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_next_genai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-18 20:19:47· chat/gorgias_chat
    If I want to exchange just the bottoms how do I do that
  2. AI_AGENT2026-07-18 20:19:59· chat/api
    Hi, welcome to TRIANGL! If you want to exchange just the bottoms, you can do that as long as the replacement is in the same print and fabric. You only need to return the bottoms, not the full set, and once your return is received and processed, we’ll send the replacement with no additional shipping charge. You can start that here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
  3. CUSTOMER2026-07-18 20:21:26· chat/gorgias_chat
    If I place an order how long do I have to edit it?
  4. AI_AGENT2026-07-18 20:21:38· chat/api
    Hi, welcome to TRIANGL! If you need to edit an order, changes are generally only possible within 8 hours of purchase. We cannot confirm the change in chat, but a live agent can review it for you. If you’d like, we can connect you with the team now.
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