If i want to return something do i have to pay for the return?
AI_AGENT2026-07-18 17:30:29· chat/api
Hi, welcome to TRIANGL! Yes, return shipping is the customer’s responsibility, and we do not provide prepaid return labels. We recommend using a tracked shipping service and keeping the tracking number until your return is processed. If you're ready to start a return, you can do that here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
Replies are sent through Open Doors, so they stay on the customer record.