2,237 tickets1-100

Conversation with Customer #539248794

Unknown · Gorgias #233005898

closed
Opened
29 Jul 2026, 20:06
Closed
29 Jul 2026, 20:15
Assignee
Unassigned
customer caretrltrianglai_answeredai_handoverai_next_genai_processingai_snoozesender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-29 20:06:37· chat/gorgias_chat
    when is the next drop?
  2. AI_AGENT2026-07-29 20:06:53· chat/api
    New styles drop every Tuesday, and a full new collection launches every three weeks. The best way to catch the next one first is here: [https://triangl.com/pages/newsletter-signup](https://triangl.com/pages/newsletter-signup)
  3. CUSTOMER2026-07-29 20:07:56· chat/gorgias_chat
    how long does shipping take?
  4. AI_AGENT2026-07-29 20:08:09· chat/api
    Orders take 1 to 2 business days to process, then delivery is usually 3 to 5 business days via FedEx or DHL Express. Customs delays can occasionally add a little extra time.
  5. CUSTOMER2026-07-29 20:08:57· chat/gorgias_chat
    so if i order it next tuesday will it come by the 10th?
  6. AI_AGENT2026-07-29 20:09:16· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. For delivery timing, orders are processed in 1–2 business days, then delivery typically takes 3–5 business days via FedEx or DHL Express, and customs delays can occasionally affect delivery time. We also can’t guarantee delivery by a specific date. If you’d like, you can leave your email address so the team can reach you. In chat, you should hear back within 1 min.
  7. AGENT2026-07-29 20:10:04· chat/helpdesk
    Hi there! I’m Kelly, and I'll be helping you today. :)
  8. AGENT2026-07-29 20:10:22· chat/helpdesk
    How can I help?
  9. AGENT2026-07-29 20:13:35· chat/helpdesk
    Dropping in to check if you are still connected?
  10. AGENT2026-07-29 20:15:07· chat/helpdesk
    It seems that you’re no longer responding. I will have to close the chat for now. If you still need my help, you can request a chat again. Thanks for stopping by.
Replies are sent through Open Doors, so they stay on the customer record.