31,243 tickets1-100

New customer message on July 7, 2026 at 7:02 am

Unknown · averygracejones2026@gmail.com · Gorgias #229530045

closed
Opened
6 Jul 2026, 23:02
Closed
11 Jul 2026, 01:28
Assignee
Jetz - Returns Team
returns_approvedreturns_follow-upreturns_tier 2trianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-06 23:02:03· email/email
    You received a new message from your online store's contact form. Country Code: US Reason For Contacting: start-return-or-exchange Firstname: Avery Lastname: Jones Email: averygracejones2026@gmail.com Phone: 7064292669 Ordernumber: Body: Hi, I hope you're doing amazing! I have a triangl bathing suit top and the wire is coming out of the top to the point where I can't even wear it anymore. I was just wondering what you guys do in these situations because I feel like this shouldn't be happening with how nice they are, I love your swim suits!! Thank you for you time. I look forward to hearing back from you!
  2. AGENT2026-07-11 01:28:28· email/helpdesk
    Dear Avery, We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. May we please require you to send us a separate email using the email address used upon purchasing the order. Hope to hear from you soon. Have a lovely day! Kindest, Jetz
Replies are sent through Open Doors, so they stay on the customer record.