31,243 tickets1-100

Problem with my Email

Germana Araguez ¡ germanaaraguez@icloud.com ¡ Gorgias #228765018

closed
Opened
1 Jul 2026, 22:08
Closed
2 Jul 2026, 09:29
Assignee
Valerie - Orders
or_email addressorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-01 22:08:13¡ email/email
    Sent from my iPhone Hello, I am sorry I put the wrong email for my order it is supposed to be Germanaaraguez@gmail.com not @hmail.com. So if there is any chance you can change it so I can track my order and so I can have the emails sent to me that would be amazing!
  2. AGENT2026-07-02 05:50:17¡ email/helpdeskINTERNAL
    Related to ticket: https://triangl.gorgias.com/app/ticket/228766476 Unable to merge due to different email address used: germanaaraguez@gmail.com Thank you. x
  3. AGENT2026-07-02 05:50:44¡ email/helpdesk
    Dear Germana, Thank you for your recent purchase. We’ve updated your email address from germanaaraguez@hmail.com to germanaaraguez@gmail.com and re-sent your Order Confirmation to the updated address. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Katrina x
  4. AGENT2026-07-02 06:28:19¡ email/helpdesk
    Dear Germana, Thank you for your recent purchase. We’ve updated your email address from germanaaraguez@hmail.com to germanaaraguez@gmail.com and re-sent your Order Confirmation to the updated address. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Katrina x
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