CUSTOMER2026-07-08 11:37:21· email/email
Hello I just placed order
2385106NA
Can you please cancel this? I ordered the wrong color. Please and thank you! Sorrry!
Kellie Carey
Director
Save the Date®
Direct: 929-422-4769
kellie@savethedate.com
www.savethedate.com
With Save the Date®…Consider Your Event Planned™
AGENT2026-07-08 12:00:22· email/helpdesk
Hi Kellie,
Thank you for reaching out to us! I'm Jesselle, and I will be assisting you.
We're sad that you wish to cancel your recent purchase. May we know the reason why? We would like to be able to help you in any way so you can enjoy your TRIANGL goodies. We can try to change styles and sizes if you wish! :)
Please note that your recent order(s) #2385106NA will be placed on hold until we receive a reply from you.
Let us know how we can help you. We await your reply!
Kindest,
Jesselle X
CUSTOMER2026-07-08 12:29:37· email/email
Thank you- I'd like to switch colors do you have the same set in another color?
Sorry- I realized I have a yellow set already and still want it but diff color! Thanks!!
Kellie Carey
Director
Save the Date®
Direct: 929-422-4769
kellie@savethedate.com
www.savethedate.com
With Save the Date®…Consider Your Event Planned™
AGENT2026-07-08 13:12:20· email/helpdesk
Hi Kellie,
Thank you for getting back to us.
Absolutely! We'd be happy to help you switch to a different color or even a different bikini style.
You can choose any available bikini style and color you'd like, as long as the replacement item is the same price as your original order. Once you've selected your preferred style and color, let us know, and we'll check its availability for you.
We look forward to hearing your new choice!
Kindest,
Jesselle
CUSTOMER2026-07-08 15:09:14· email/email
Thank you so much!! Can you please change to the Vinca Mulberry Textured Bikini Set & matching bottoms in pink?
Size S. Standard bottoms, full coverage.
Kellie Carey
Senior Vice President
Save the Date®
Direct: 646.502.9374
Main: 212.333.3283
kellie@savethedate.com
www.savethedate.com
With Save the Date®…Consider Your Event Planned™
AGENT2026-07-08 15:47:22· email/helpdesk
Hi Kellie,
Thank you for your prompt response.
Upon reviewing your request, we noticed that the Vinca Mulberry Textured Bikini Set with matching bottoms has a higher price difference compared to your original order. The Fredy - Mulberry Short is $17 more.
If you'd like, we can proceed with cancelling your previous order so you can place a new order for the Vinca Mulberry Textured Bikini Set and matching bottoms in Pink, Size S, with standard full coverage bottoms.
Please let us know how you would like to proceed, and we'll be happy to assist.
If you have any other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Jesselle X
CUSTOMER2026-07-08 15:55:51· email/email
Okay please cancel and I will reorder. Thank you for your help!
Kellie Carey
Senior Vice President
Save the Date®
Direct: 646.502.9374
Main: 212.333.3283
kellie@savethedate.com
www.savethedate.com
With Save the Date®…Consider Your Event Planned™
AGENT2026-07-08 16:21:18· email/helpdesk
Dear Kellie,
Thank you for your confirmation.
We understand you wish to cancel your Order .
The request has been passed to our shipper, and once approved we’ll proceed with the cancellation and issue a full refund.
You should see the funds back in your account within 3–7 business days, depending on your card provider.
You’ll also receive a Refund Notification email once your refund has been processed. Please note that processing times vary by credit card company.
If you have any other questions or concerns about your order, please reach out to us anytime and we’ll be happy to assist.
For follow-ups, we kindly ask that you include all of your questions in one email so we can address them efficiently.
Kindest,
Jesselle