Hi,
We just got this order because we were unexpectedly out of town. One of the
swimsuits doesn't fit. Could we possibly return it even though it's after
the return window?
Thank you!
AGENT2026-07-07 06:31:10· email/helpdesk
Hi Lauren,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
We completely understand that being unexpectedly out of town can sometimes make it difficult to return items within the return window.
Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on June 8, 2026, and your request was sent on July 2, 2026, which unfortunately falls outside of this timeframe.
We’re really sorry that we’re unable to accommodate your request in this instance. If there’s anything else we can do to assist you, please don’t hesitate to let us know—we’d love to help in any way we can.
You can also find more details about our Returns Policy here:
[https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Thank you for your understanding, and please let us know if we can assist you with anything else.
Kindest regards,
Geelah
AGENT2026-07-07 06:31:15· email/helpdeskINTERNAL
2352690NA /24 days
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