31,919 tickets1-100

Re: Order Size Change Confirmation – Order #2394484NA

Alia bezzari · abezzari88@gmail.com · Gorgias #232051734

closed
Opened
23 Jul 2026, 15:05
Closed
23 Jul 2026, 15:27
Assignee
Jesselle - Orders
orderstrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-07-23 15:05:32· email/email
    Hello, I recently placed an order for a bathing suit and accidentally selected the wrong size for the top. I chose an XXS instead of an XL. I spoke with the chat support on the Triangl website, and they told me the size could be changed. I just received a notification that my order will be shipping soon, so I wanted to confirm that the size change has been made before it ships. Order Number: #2394484NA Shipping Address: 12 Mansfield Road Middleton, MA Thank you so much for your help! I really appreciate it and hope you have a great day.
  2. AGENT2026-07-23 15:19:31· email/helpdesk
    Dear Alia, Thank you for your recent order. Unfortunately, your order #2394484NA has been processed and shipped, which means we can no longer cancel or make changes. Please find your tracking details below: Order Number: #2394484NA Tracking Number: 534900670065 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=534900670065 If you would like to return or exchange your order please let us know by sending an email to returns@triangl.com and you will be provided with a return address and authorisation number. Please note, the return or exchange request must be received within 14 days of order receipt. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Jesselle
  3. CUSTOMER2026-07-23 15:20:43· email/email
    Is there any chance that you could exchange it for me before it ships out? Like cancel the order and then ship me the other instead?
  4. AGENT2026-07-23 15:27:13· email/helpdesk
    Dear Alia, Unfortunately, we're no longer able to cancel or make changes to an order once it has been shipped. The best option at this point would be to return or exchange your order once you've received it. If you'd like to do so, please send an email to returns@triangl.com, and our Returns Team will provide you with a return address and authorization number. Please note that your return or exchange request must be received within 14 days of receiving your order. If you have any other questions or concerns about your order, feel free to reach out to us anytime—we'll be happy to assist you. For any follow-ups, we kindly ask that you include all of your questions or concerns in a single email so we can address everything as efficiently as possible. Kindest, Jesselle
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