31,243 tickets1-100

Re: Order# 2366613NA

Abbey Ripley Ā· fhchik21@aim.com Ā· Gorgias #230266245

closed
Opened
11 Jul 2026, 15:29
Closed
17 Jul 2026, 02:51
Assignee
Jetz - Returns Team
Order
2391473
returnsreturns_approvedreturns_clarificationreturns_mgtreturns_processedtrianglchasing-no-replychannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-07-11 15:29:24Ā· email/helpdesk
    Dear Abbey, Thank you for getting in touch, and we're glad to assist. We have received your Exchange Request # CCFD632954779, and we apologize for the delay in getting back to you. We'd love to help you with the exchange, but unfortunately, the AZURE SPARKLE bottom : M / Standard / Cheekiest is low in stock and may no longer be available once your items arrive back to our warehouse. We're so sorry about this. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-27 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order # 2366613NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Thanks again. We hope to hear from you soon. Kindest, Elaine xx
  2. AGENT2026-07-11 15:29:41Ā· email/helpdeskINTERNAL
    CLARIF , 2366613NA / CCFD632954779 STAAZU2CBOTM 13 / AOOS
  3. CUSTOMER2026-07-12 13:43:02Ā· email/email
    Hi, I tried option one and that code only covers shipping. Why would I pay for a full set when I only need to exchange the bottom? I'd have to go back and then be in this same situation to return the top I don't need. This makes no sense. Please enlighten me if I am missing something. My originally order was a full set and the bottom is too big I just need to exchange. For option two you listed below. Here are my three is he comfortable swapping out once I send in my bottom exchange. I would still like my request as the first option: 1. Maia azure sparkle bottom y cheekiest medium 2. Maia azure sparkle bottom tie side cheekiest medium 3. Mima salsa blue crop bikini minimal cheekiest medium 4. Vinca sky high blue bikini bottom standard cheekiest medium. Thanks . Thanks, Can
  4. AGENT2026-07-13 11:59:21Ā· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/230181211
  5. AGENT2026-07-15 09:42:11Ā· email/helpdesk
    Hi Abbey, We apologize for the delay in getting back to you and appreciate your patience. As the styles you need is almost out of stock, to secure the few stocks left, we only ask that you ship the items back within 24 hrs and send us a copy of your postage receipt/tracking details so we can process your exchange promptly. Please note that in the event that your first option goes out of stock, we will process the 2nd bottom option. Note: as for the 3rd and 4th bottom option, please be informed that we are unable to mix and match bikini styles. With this, we are confirming your exchange request and have approved the exchange for the following items: Returning: AZURE SPARKLE Bikini Bottom : M / Standard / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For:AZURE SPARKLE Bikini Bottom : M / Standard / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: CCFD632954779 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy
  6. AGENT2026-07-15 09:44:30Ā· email/helpdesk
    Hi Can, We apologize for the delay in getting back to you and appreciate your patience. As the styles you need is almost out of stock, to secure the few stocks left, we only ask that you ship the items back within 24 hrs and send us a copy of your postage receipt/tracking details so we can process your exchange promptly. Please note that in the event that your first option goes out of stock, we will process the 2nd bottom option. Note: as for the 3rd and 4th bottom option, please be informed that we are unable to mix and match bikini styles. With this, we are confirming your exchange request and have approved the exchange for the following items: Returning: AZURE SPARKLE Bikini Bottom : M / Standard / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For:AZURE SPARKLE Bikini Bottom : M / Standard / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: CCFD632954779 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy
  7. AGENT2026-07-15 09:45:06Ā· email/helpdeskINTERNAL
    POP in 24 2366613NA CCFD632954779 1st option: STAAZU2CBOTM 22 2nd option: TIEAZU2CBOTM 57
  8. CUSTOMER2026-07-16 19:15:32Ā· email/email
    Hi, Please attached images to confirm shipment today for this return/exchange. Thank you!
  9. AGENT2026-07-17 02:51:35Ā· email/helpdesk
    Dear Abbey, Thanks for sending this through! We're pleased to inform you that your exchange has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Joanna
  10. AGENT2026-07-17 02:51:39Ā· email/helpdeskINTERNAL
    EX #2366613NA / CCFD632954779 PROCESSED: July 17, 2026 New Order: 2391473NA TN: 382653771240
  11. AGENT2026-07-25 22:11:51Ā· email/helpdeskINTERNAL
    7/20/2026 #2366613NA CCFD632954779 ABBEY RIPLEY STAAZU2BBOTM 1 FEDEX1195268822440009457800382653771240 349119 7/22/2026
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