Hi - my tracking number is 874812076060. Estimated arrival is on Tuesday.
Thank you!
AGENT2026-07-24 02:06:14路 email/helpdesk
Hi Kerry,
Thank you for reaching us through our Customer Care Department and providing us with your tracking details.
We will keep an eye on your return and we will process your refund request as soon as the tracking status has been updated.
In the meantime, please let us know if we can help you with anything else.
Kindest,
Denise xx
Dear Kerry,
Thank you for providing the proof of postage for your return. We apologize for any inconvenience caused by the delay in processing your refund. Although our warehouse has not yet confirmed receipt of the returned items, we will proceed with your refund request promptly.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. If you have any further questions or need assistance, feel free to contact us.
Kindest,
Crystel