Re: Your TRIANGL Order #2384580NA | AWB 532552734980

Hi Adriana, We have an update concerning your Triangl purchase. Your parcel is at the FedEx location in ELMSFORD, NY. However, we've been informed that your shipping address is incomplete / incorrect (need apartment number). They also tried to call your number 9144864398 but received no answer. Kindly fill out the format below and also include your alternative contact number as well. NAME: SHIPPING ADDRESS: CITY: STATE: COUNTRY: ZIP: PHONE: EMAIL: Please reply as soon as possible so we can arrange the redelivery. Otherwise, your parcel may be returned to us. Note: Once your parcel has been returned to our warehouse, we will process your refund for the item value, less a USD 20 administration fee.

Dear Adriana, Thank you for getting back to us. We’ll forward your information to our fulfillment provider so the courier can update the delivery details. Please keep your phone nearby in case the courier contacts you to arrange delivery of your order. If you have any other questions about your order, feel free to reach out and we’ll be happy to assist. For follow-ups, please include all of your questions in one email so we can address them efficiently. Kindest, Katrina x