31,919 tickets1-100

Size change

devon wheeler · satyagwheeler@gmail.com · Gorgias #229513397

closed
Opened
6 Jul 2026, 19:47
Closed
6 Jul 2026, 23:40
Assignee
Bernadette - Orders
or_size changeorderstrianglchannel-email

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  1. CUSTOMER2026-07-06 19:47:47· email/email
    Hello, I recently placed an order last night, and I accidently ordered the wrong size bottoms. If it is still possible to exchange both large bottoms for a size medium that would be amazing! My order number for reference: 2383378NA
  2. AGENT2026-07-06 23:40:26· email/helpdesk
    Dear devon, Thank you for your recent order. Unfortunately, your order #2383378NA has been processed and as such, cannot be cancelled or amended. The tracking details should be sent to you in a separate email soon. If you would like to return or exchange your order please let us know by sending an email to returns@triangl.com and you will be provided with a return address and authorisation number. Please note, the return or exchange request must be received within 14 days of order receipt. If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Bernadette
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