3,451 tickets1-100

Conversation with Customer #526972518

Unknown · Gorgias #225403912

closed
Opened
9 Jun 2026, 17:36
Closed
9 Jun 2026, 17:37
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_processingsender-anonymouschannel-chat

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  1. CUSTOMER2026-06-09 17:36:48· chat/gorgias_chat
    Is there any way I can send back a XL top and receive a L in the same size?
  2. CUSTOMER2026-06-09 17:36:59· chat/gorgias_chat
    Style not size
  3. AI_AGENT2026-06-09 17:37:12· chat/api
    Hi, welcome to TRIANGL! You can return the XL top you have and exchange it for a size L of the same style. Once we receive and process your return, we will send the L size out to you with no extra shipping charge. Please note, return shipping costs are your responsibility, so use a tracked shipping service and keep the tracking number until your return is processed. To start the return, please visit our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns) Anything else you need help with?
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