3,451 tickets1-100

Conversation with Customer #526310212

Unknown · Gorgias #224878485

closed
Opened
7 Jun 2026, 00:29
Closed
7 Jun 2026, 00:43
Assignee
Unassigned
customer caresiztrianglai_answeredai_handoverai_processingai_snoozesender-anonymouschannel-chat

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  1. CUSTOMER2026-06-07 00:29:41· chat/gorgias_chat
    sizing help
  2. AI_AGENT2026-06-07 00:30:03· chat/api
    Hi, welcome to TRIANGL! Can you measure your bust and underbust in cm please? Here's how: * Bust: Wrap the tape around the fullest part of your chest (nipple level). * Underbust: Slide the tape to sit snugly around your ribcage where a bra band normally sits. Measure with a light bra on, not padded or push-up. The SOFI halter bikini top has adjustable ties, so there's some flexibility if you're between sizes. For your reference, here is the full size guide: [https://triangl.com/pages/size-guide](https://triangl.com/pages/size-guide) Please share your measurements, and I'll help you find the right size.
  3. CUSTOMER2026-06-07 00:30:03· chat/gorgias_chat
    for sofi paddle pop top
  4. CUSTOMER2026-06-07 00:30:16· chat/gorgias_chat
    speak to someone
  5. AI_AGENT2026-06-07 00:30:25· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. You can also leave your email address if you'd prefer to be contacted that way. The waiting time for a response in chat is about 1 minute.
  6. AGENT2026-06-07 00:31:05· chat/helpdesk
    Hi!
  7. CUSTOMER2026-06-07 00:31:06· chat/gorgias_chat
    I need sizing help for the Sofi paddle pop top
  8. AGENT2026-06-07 00:31:15· chat/helpdesk
    Welcome to Triangl live chat! This is Mavi, and I'd be happy to assist you today!
  9. CUSTOMER2026-06-07 00:31:23· chat/gorgias_chat
    I am a 36 C
  10. AGENT2026-06-07 00:31:33· chat/helpdesk
    Sofi Paddle Pop is a lovely choice! :)
  11. CUSTOMER2026-06-07 00:31:35· chat/gorgias_chat
    c/d
  12. CUSTOMER2026-06-07 00:31:41· chat/gorgias_chat
    thank you!!
  13. AGENT2026-06-07 00:31:50· chat/helpdesk
    36C-D is noted. What's your usual top size in clothing?
  14. CUSTOMER2026-06-07 00:32:11· chat/gorgias_chat
    i’m between medium and small usually
  15. AGENT2026-06-07 00:32:29· chat/helpdesk
    Noted. How about your usual size in general bottom?
  16. CUSTOMER2026-06-07 00:32:44· chat/gorgias_chat
    medium
  17. CUSTOMER2026-06-07 00:32:51· chat/gorgias_chat
    or 28
  18. AGENT2026-06-07 00:32:59· chat/helpdesk
    Can you please check the tags of all your bottoms that you wear in general and provide me sizes as 0, 2, 4, 6, 8, and 10 US?
  19. CUSTOMER2026-06-07 00:33:22· chat/gorgias_chat
    6
  20. AGENT2026-06-07 00:34:32· chat/helpdesk
    Got it. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
  21. CUSTOMER2026-06-07 00:34:41· chat/gorgias_chat
    i do not
  22. AGENT2026-06-07 00:34:56· chat/helpdesk
    Oh, I see.
  23. AGENT2026-06-07 00:36:27· chat/helpdesk
    Based on the information you provided, the closest size would be M top and S bottom.
  24. AGENT2026-06-07 00:38:10· chat/helpdesk
    I’d suggest you go back here again once you have a measuring tape handy for us to double-check your size. No worries, we are here 24/7 so you can check back with us anytime.
  25. AGENT2026-06-07 00:40:30· chat/helpdesk
    I just want to check if you’re still there?
  26. AGENT2026-06-07 00:43:19· chat/helpdesk
    I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx
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