I would like to return bottoms for a different style can I do that through you
AI_AGENT2026-06-30 13:06:36· chat/api
Hi, welcome to TRIANGL!
For exchanges involving a different style or color, you need to return the full bikini set in exchange for another full set. Unfortunately, bottoms alone cannot be exchanged for a different style.
You can start the return process anytime through our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
CUSTOMER2026-06-30 13:13:01· chat/gorgias_chat
Do I pay for return shipping if I’m doing an exchange?
AI_AGENT2026-06-30 13:13:22· chat/api
TRIANGL does not provide prepaid return labels. For exchanges, you pay for the return shipping of the original item, but we cover the shipping cost of the replacement item.
We recommend using a tracked shipping service and keeping the tracking number until your exchange is processed.
If you're ready to start your return, you can do so here: [https://triangl.com/a/returns](https://triangl.com/a/returns)
Replies are sent through Open Doors, so they stay on the customer record.