Hi! Just wondering if you can manually help me process a return?
It says no courier is available for my return order? I needed a larger size
so I ordered another order without realizing I could exchange it.
Please let me know the steps to returning this order!
Thanks,
Gabriela
---------- Forwarded message ---------
From: Triangl
Date: Mon, Jun 22, 2026 at 9:12âŻAM
Subject: A shipment from order #2365027NA has been delivered
To:
Order #2365027NA
YOUR ORDER HAS BEEN DELIVERED
Haven't received your package yet? Let us know
Visit our store
Items in this shipment
CELESTE - COOKIE ShortĂ 1
M
SOFI - COOKIE Halter Bikini TopĂ 1
M
COOKIE Bikini BottomĂ 1
M / Tie-side / Cheeky
If you have any questions, reply to this email or contact us at
customercare@triangl.com
CUSTOMER2026-06-24 12:19:10¡ email/email
Hi just following up?
---------- Forwarded message ---------
From: Gabriela Mendez
Date: Mon, Jun 22, 2026 at 8:39âŻPM
Subject: Fwd: A shipment from order #2365027NA has been delivered
To:
Hi! Just wondering if you can manually help me process a return?
It says no courier is available for my return order? I needed a larger size
so I ordered another order without realizing I could exchange it.
Please let me know the steps to returning this order!
Thanks,
Gabriela
---------- Forwarded message ---------
From: Triangl
Date: Mon, Jun 22, 2026 at 9:12âŻAM
Subject: A shipment from order #2365027NA has been delivered
To:
Order #2365027NA
YOUR ORDER HAS BEEN DELIVERED
Haven't received your package yet? Let us know
Visit our store
Items in this shipment
CELESTE - COOKIE ShortĂ 1
M
SOFI - COOKIE Halter Bikini TopĂ 1
M
COOKIE Bikini BottomĂ 1
M / Tie-side / Cheeky
If you have any questions, reply to this email or contact us at
customercare@triangl.com
AGENT2026-06-27 05:09:01¡ email/helpdesk
Hi Gabriela,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and we regret any inconvenience caused by the wait.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸝
Items Approved for Refund:
SOFI - COOKIE Halter Bikini Top : M
COOKIE Bikini Bottom : M / Tie-side / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 070EA52947079
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸝
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸝
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lery
AGENT2026-06-27 05:09:10¡ email/helpdeskINTERNAL
2365027NA | 070EA52947079
Replies are sent through Open Doors, so they stay on the customer record.