11,901 tickets1-100

How do I pick the right size?

Alba Lauchlan · albakate202@gmail.com · Gorgias #224051562

closed
Opened
1 Jun 2026, 22:46
Closed
1 Jun 2026, 22:59
Assignee
Unassigned
customer caresiztrianglai_handoverchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-01 22:46:09· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. CUSTOMER2026-06-01 22:46:36· chat/gorgias_chat
    Hi im looking at the mala balconette bikinis and wondering what the best size to get would be
  3. CUSTOMER2026-06-01 22:47:24· chat/gorgias_chat
    Bust- 84cm Under bust- 72cm These are my measurements, im looking at an M in the Vinca style because i generally like more coverage
  4. CUSTOMER2026-06-01 22:47:35· chat/gorgias_chat
    But want a balconette one as well and not sure which size to get
  5. AGENT2026-06-01 22:47:53· chat/helpdesk
    Hi, I’m Lery, and I’ll be helping you from here. :)
  6. CUSTOMER2026-06-01 22:48:31· chat/gorgias_chat
    Hi
  7. AGENT2026-06-01 22:48:37· chat/helpdesk
    Mala and Vinca are both lovely choices. :)
  8. AGENT2026-06-01 22:48:49· chat/helpdesk
    Can I also ask for your complete non-push up bra size that includes the underbust and cup size like 32A-40DD?
  9. CUSTOMER2026-06-01 22:48:59· chat/gorgias_chat
    Yes hold on
  10. CUSTOMER2026-06-01 22:49:31· chat/gorgias_chat
    32D
  11. AGENT2026-06-01 22:50:54· chat/helpdesk
    Noted.
  12. AGENT2026-06-01 22:51:17· chat/helpdesk
    Based on your sizing and measurements, I recommend an S top which fits A-D cups. :)
  13. CUSTOMER2026-06-01 22:51:58· chat/gorgias_chat
    Will there be a lot of coverage? would it be a mistake to get an M (would it not fit) Also when was the last time that your sizing guide was update
  14. AGENT2026-06-01 22:54:00· chat/helpdesk
    We update our sizing the beginning of last year which now runs a bit larger.
  15. AGENT2026-06-01 22:54:23· chat/helpdesk
    An M top might be loose around your underbust so if you want more coverage, I recommend sizing up to an S+ top.
  16. AGENT2026-06-01 22:56:29· chat/helpdesk
    I just want to check if you're still online?
  17. AGENT2026-06-01 22:58:55· chat/helpdesk
    It seems I haven’t heard back from you, so I’ll close the chat for now. Thanks so much for reaching out — we’re always here if you need anything else. Wishing you a wonderful day! xx
Replies are sent through Open Doors, so they stay on the customer record.