You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
orders-and-shipping
Firstname:
Abby
Lastname:
Coffey
Email:
abcoff4@gmail.com
Phone:
5159758663
Ordernumber:
2366782NA
Body:
Hi Triangl! I placed an order with you, and it was set to
deliver today. But it won't deliver without a signature. FedEx
won't let me electronically sign, and I won't be there to sign in
person. They said that I need to contact the shipper to drop the
needed signature in order for the order to be delivered.
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AGENT2026-06-25 20:03:29· email/helpdesk
Hi Abby,
Thank you for bringing this to our attention. I'm Jesselle, and I'll be assisting you.
For our customers’ protection, our courier is instructed not to leave parcels unattended. We also require deliveries to be signed for. While FedEx may sometimes leave parcels in a safe place depending on local guidelines, we generally don’t recommend this option to avoid the risk of lost packages.
However, we'll be happy to inform the courier that you are authorizing them to leave your order #2366782NA at your address without a signature on your behalf. We cannot guarantee this can be done, but we can certainly try — but please note that if the package is lost or goes missing as a result, TRIANGL will not be held liable. We appreciate your understanding.
If you have other questions or concerns about your order, reach out to us anytime and we will gladly assist you.
For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently.
Kindest,
Jesselle X
Replies are sent through Open Doors, so they stay on the customer record.