Re: ORDER #2349861NA

Dear Jeanette, We have received your Exchange Request #A3B1422934751. We are eager to assist but unfortunately, the style (MALA - VARO Green Top L Bottom Medium Tie-side / Cheeky) you have selected is not available. We would like to offer 2 options; place a new order today to secure an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2349861NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approval #2349861NA A3B1422934751 / clarify ex items oos / NMALVARTOPL 0 NMALVARABOTM 0

*ARCHIVED /ZIGZAG

Dear Jeanette, Thank you for confirming your return request — we’re glad to assist. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MALA - VARO - top M , bottom : S / Tie-side / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: A3B1422934751 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Addresses - For customers located in Jersey, CI, and European countries outside the EU, you may send your items to either of the addresses below: Jersey, Channel Islands TRIANGL Group Limited Bethlehem Centre, La Rue Des Buttes St. Mary, JE3 3DS Jersey, Channel Islands Hong Kong TRIANGL RETURNS c/o James Cargo Fulfilment Logistics Centre 2/F Block B, Yee Lim Industrial Centre 2–28 Kwai Lok Street, Kwai Chung, N.T., Hong Kong ⸻ Important Notes • Switzerland / Norway / Non-EU Europe: Please do not send returns to the Netherlands warehouse. Returns from non-EU countries may be declined, may not be eligible for refund or exchange, and any duties or charges incurred will be the customer’s responsibility. • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time - we're here to help. Thanks again. Wishing you a wonderful weekend. Warm regards, Elaine xx

RF 2349861NA / A3B1422934751

Hi Jeanette, Thank you for sending the proof of postage! We’ll be happy to process your request as soon as the items arrive at our warehouse or once the tracking information shows the package as delivered. In the meantime, feel free to reach out anytime if you’d like an update, or check back with us once the tracking status confirms delivery. We’re always here to help! Kindest, Kiara xx

RF 2349861NA / A3B1422934751 on hold / sd 6/15/26 TN: CD748226033NO

FOR PROCESSING #2349861NA A3B1422934751 2349861NA A3B1422934751 JEANETTE WIKLUND NMALVARABOTS 1 CD748226033NO 20449 7/13/2026 2349861NA A3B1422934751 JEANETTE WIKLUND NMALVARTOPM 1 CD748226033NO 20450 7/13/2026