31,919 tickets1-100

Re: Order 2369767NA

Olesia Adams Ā· olesiaadams0425@gmail.com Ā· Gorgias #228217056

closed
Opened
28 Jun 2026, 16:37
Closed
8 Jul 2026, 16:34
Assignee
Joan M. - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchasing-no-replyvipchannel-email

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  1. CUSTOMER2026-06-28 16:37:50Ā· email/email
    Hello! I am requesting a return for this order. The bottoms were too big. I'm fine with exchanging the bottoms but not sure how that works with shipping. If it's not worth it then i just want to return the whole order. Tags are still attached and the hygiene sticker is still on the bottom. Thank you!
  2. AGENT2026-07-04 10:35:51Ā· email/helpdesk
    Dear Olesia, Thank you for reaching out to us. We are sorry to hear the bikini wasn't right for you. To proceed with your request, please confirm the Bottom Size + Bottom Shape you wish to exchange for at the same price as your original order, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Gelou
  3. AGENT2026-07-04 10:36:30Ā· email/helpdeskINTERNAL
    Pending Approval: 2369767NA / Clarify bottom size
  4. AGENT2026-07-06 07:04:27Ā· email/helpdeskINTERNAL
    PENDING APPROVAL 2369767NA / 277732950861
  5. CUSTOMER2026-07-06 12:00:59Ā· email/email
    Good morning I have decided that i would like just to return the whole order. Please let me know how to proceed.
  6. CUSTOMER2026-07-08 11:35:54Ā· email/email
    Good morning Can you please approve my full return so i can receive a shipping label? Thank you.
  7. AGENT2026-07-08 16:34:46Ā· email/helpdesk
    Hi Olesia, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Also, we sincerely apologize for the delay and truly appreciate your patience. Please note that sending multiple messages in the same email thread may push your ticket back in the queue, which can result in longer response times. Rest assured that we are doing our best to respond to all emails as quickly as possible. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: SOFI - COOKIE Halter Bikini - M Top / M Standard Cheekiest Bottom (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 277732950861 āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joan M.
  8. AGENT2026-07-08 16:34:59Ā· email/helpdeskINTERNAL
    REFUND #2369767NA 277732950861
  9. AGENT2026-07-21 23:43:33Ā· email/helpdeskINTERNAL
    7/16/2026 #2369767NA 27773295D861 OLESIA ADAMS SOFCOOTOPM 1 USPS4209457823079500113443866194382386 348385 7/17/2026 7/16/2026 #2369767NA 27773295D861 OLESIA ADAMS STACOOCBOTM 1 USPS4209457823079500113443866194382386 348386 7/17/2026
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