4,798 tickets1-100

Re: Wrong address on order

Gabby Tamondong · gabby.m.tamondong@icloud.com · Gorgias #224853906

closed
Opened
6 Jun 2026, 17:25
Closed
6 Jun 2026, 19:45
Assignee
Trish - Orders
Order
2355568
or_address changeorderstrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-06 17:25:01· email/email
    Hi, I just ordered a bikini from your website and i realized i put the wrong shipping address in. Is there any way i can change it before the label is printed?
  2. CUSTOMER2026-06-06 17:33:11· email/email
    Hi, I just placed an order and i was reading the receipt and realized i put in the wrong shipping address. I would like to change it to 1191 clark street, not 1195 clark street. Thank you
  3. AGENT2026-06-06 18:01:01· email/helpdesk
    Dear Gabby, Thank you for your recent purchase! No worries at all! I completely understand how easy it is for small typos to slip through. This is to confirm that we’ve updated your shipping information as requested. Please review the details below: Gabby Tamondong 1191 Clark St San Jose, CA 95125 United States +1 408-472-5370 If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships. Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email, but rest assured, your order has been updated as promised. You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case. If you have any other questions or concerns about your order, feel free to reach out, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Trish
  4. CUSTOMER2026-06-06 18:31:39· email/email
    Hi Trish , Yes the new shipping address is correct.(1191 Clark St San Jose, CA 95125) thank you. Gabby
  5. AGENT2026-06-06 19:45:15· email/helpdesk
    Dear Gabby, You’re so welcome! I’m glad we could get that sorted for you. If you have any other questions regarding your order, please don’t hesitate to reach out. We’ll be happy to help. For follow-ups, kindly include all your questions in one email so we can assist you more efficiently. Kindest, Trish
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