Hello,
Please find attached the proof of postage, with a tracking number : 0129984768720346.
AGENT2026-06-18 08:07:24¡ email/helpdesk
Hi Maya,
Thanks so much for sending this through.
Weâll keep an eye on your returns and process your request as soon as the warehouse lets us know theyâve arrived.
In the meantime, if thereâs anything else we can help with, just let us know.
Kindest,
Joanna
Good morning,
I was wondering how long it would take to get my refund ? I believe my returned items have been received at the warehouse.
Thank you !
AGENT2026-06-23 21:32:54¡ email/helpdesk
Hi Maya,
We apologize for any inconvenience caused by the delay in processing your refund.
We're pleased to inform you that weâve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and youâll receive a notification email once the process is complete.
If you need any further assistance, please donât hesitate to reach outâweâre happy to help!
Wishing you a wonderful day!
Kindest,
Joan