31,919 tickets1-100

Re: Your request # 44B2A62929341: Pending Approval

Eva Lika ¡ evaggelia.lika@gmail.com ¡ Gorgias #224086565

closed
Opened
2 Jun 2026, 07:15
Closed
10 Jun 2026, 15:54
Assignee
Joan M. - Returns Team
Order
2352047
returnsreturns_approvedreturns_follow-upreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-02 07:15:34¡ email/email
    Hello I would like to exchange it with. Large top of the same the triangle top. Could you please let me know asap as I'm going away and I need the new top please.
  2. CUSTOMER2026-06-02 19:40:57¡ email/email
    Hello Can I please have a full refund for the whole set and I will order a new one as I need it asap for going away and I haven't received any info back from you ?
  3. CUSTOMER2026-06-02 20:23:01¡ email/email
    Hello Goling my previous emails about this return. I have created a new return form as I need everything refunded as I'm going to order them again. As I need them asap. Please advise that you have received all the order in refund. Thank you
  4. AGENT2026-06-02 22:54:25¡ email/helpdesk
    Hi Eva, Thank you for reaching out to us, and we sincerely apologize for the delayed response and the inconvenience it has caused. We truly appreciate your patience and understanding. We have also received your other email via Ticket #224218308, but please note that we will be addressing all your concerns in this email thread to avoid any confusion. Kindly refer to and reply to this email only. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MALA - SKY ZEBRA SPLASH - Top / S+ :: Bottom / S / Tie-side / Cheeky VINCA - GARA - Top / S :: Bottom / S / Standard / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 6A27BB2930854 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka
  5. AGENT2026-06-02 22:54:57¡ email/helpdeskINTERNAL
    2345588NA / 6A27BB2930854 Archived 44B2A62929341 RT: https://triangl.gorgias.com/app/ticket/224218308
  6. CUSTOMER2026-06-03 10:22:09¡ email/email
    Hello Thank you for your response I will post them later and send you the tracking number. Could you please proceed my next order as quick as possible as I need them to have them by the 10th ? If it's possible please will be appreciated. My new order number us 2352047NA
  7. CUSTOMER2026-06-06 09:23:44¡ email/email
    Please see attached return receipt
  8. AGENT2026-06-10 15:54:29¡ email/helpdesk
    Dear Eva, Thank you for sending this through! We're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Joan M.
  9. AGENT2026-06-10 15:54:44¡ email/helpdeskINTERNAL
    #2345588NA 6A27BB2930854 6/8/2026 2345588NA N/A Eva Lika VINGARTOPS 1 VU129785342GB No Visible Damage 1207 6/9/2026 6/8/2026 2345588NA N/A Eva Lika STAGARBBOTS 1 VU129785342GB No Visible Damage 1208 6/9/2026 6/8/2026 2345588NA N/A Eva Lika TIESKY2BBOTS 1 VU129785342GB No Visible Damage 1209 6/9/2026 6/8/2026 2345588NA N/A Eva Lika MALSKY2TOPSP 1 VU129785342GB No Visible Damage 1210 6/9/2026
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