We would love to exchange it for this item:
VINCA - ADAO PINK TEXTURED TRIANGLE BIKINI SET Size XS top and XS bottom.
Standard and normal bottom. Size XS.
AGENT2026-06-09 17:36:32· email/helpdesk
Dear Elizabeth,
Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait.
Thank you for getting in touch, we have received your Exchange Request #ACA7F72934693.
We are eager to assist but unfortunately, the style you have selected is out of stock for: ADAO Pink Textured Bikini Bottom XS / Standard / Normal
We would like to offer 2 options; place a new order today to secure the style you have selected instead or select an alternative style currently available on the website.
PLACE A NEW ORDER
1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23
2. Order the new bikini/sizes that you require (in full set) directly on our website
3. Email us the new order number and we will send you the complete return instructions
4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code
5. Please note that the refund will go back to the original payment method used to place order # 2342100NA.
SELECT A DIFFERENT STYLE (of the same price as your original order)
Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send.
We will provide you with the return address and complete instructions once you have confirmed the above.
Please Note:
- We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items.
- We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned.
- Your approved request will be processed once we receive your items back in our warehouse
- If a refund is due, this will be processed at the time your items are received back in the warehouse.
Look forward to your confirmation.
Kindest,
Lynn
AGENT2026-06-09 17:36:47· email/helpdeskINTERNAL
#2342100NA ACA7F72934693 / OOS STAADAABOTXS 0
CUSTOMER2026-06-09 19:31:42· email/email
I placed a new order.
AGENT2026-06-10 08:39:34· email/helpdesk
Hi Elizabeth,
Thank you for getting back to us and sharing your Confirmation #L5IN9V0T8 / New Order: 2358658NA.
Your return for Order #2342100NA has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸻
Items Approved for Refund:
MALA - BANC Blue Balconette Bikini XS/XS / Tie-side / Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: ACA7F72934693
⸻
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸻
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸻
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
⸻
Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸻
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn
AGENT2026-06-10 08:39:50· email/helpdeskINTERNAL
RF & REPURCHASE #2342100NA / ACA7F72934693
NEW ORDER: #2358658NA
AGENT2026-06-27 13:35:54· email/helpdeskINTERNAL
WH
6/18/2026 #2342100NA N/A ELIZABETH VERNON TIEBAN2BBOTXS 1 USPS4209457823079500114822966164931672 340644 6/23/2026
6/18/2026 #2342100NA N/A ELIZABETH VERNON MALBAN2TOPXS 1 USPS4209457823079500114822966164931672 340645 6/23/2026
Replies are sent through Open Doors, so they stay on the customer record.