Re: hi, when you gonna accept my exchange, hi, I just want to know when you gonna accept my exchange , # ...

Hi, welcome to TRIANGL! Your exchange request is currently being reviewed by our Returns Team. They usually process such requests within two business days after receiving the return. You'll get an email with the next steps once the review is complete. There's nothing you need to do right now. A live agent from the Returns Team will be with you shortly to provide a detailed update on your exchange status.

Hi there! I’m Janis, and I’ll be helping you from here.

I'm sorry to hear that you haven't received an update yet. I will endorse and make a follow up on this matter with our Returns Team. May I know the order number, return request # (if requested through the website) and your email address, please?

Thanks for the details. No worries, I’ve flagged this as urgent and passed the details along to our Returns Team for follow-up. You can expect an update from them within today.

You are most welcome!:) Is there anything else I can further help you with?

Thank you for taking the time to chat. Please feel free to chat anytime should you need further assistance. Have a lovely day! xx

Hi Returns, For ff up cx - hi, when you gonna accept my exchange hi, I just want to know when you gonna accept my exchange #5A57E92935274 alamnasantos@hotmail.com Thanks.

Dear Carmi, Thank you for getting in touch through our Live Chat, we have received your Exchange Request #5A57E92935274. We are eager to assist but unfortunately, the TANGERINE Bikini Bottom - M / Standard / Cheeky you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2348048NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Nikka

Pending Approval / 2348048NA / 5A57E92935274 / AOOS PALTAN2TOPM 42 / STATAN2BBOTM 18

Hi Carmi, Thank you for getting back to us and sharing your new Order #2358805NA. We sincerely apologize for the delayed response and the inconvenience it has caused. We truly appreciate your patience and understanding. We have also received your other email via Ticket #225542644, but please note that we will be addressing all your concerns in this email thread to avoid any confusion. Kindly refer to and reply to this email only. Your return for Order #2348048NA has been accepted. Please find your return instructions below. Just a heads-up, you may receive an automated email stating that your exchange request has been approved. Please feel free to disregard that message, as we will be proceeding with a refund for your order as requested. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: PALMA - TANGERINE - Top / L :: Bottom / L / Standard / Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 5A57E92935274 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

RF & REP: 2348048NA / 5A57E92935274 - ZigZag error: cannot change request to RF