Good morning,
I have returned some items last week but i didnt receive the refound yet.
Since i have lost the tracking number, i wanted to check if you have
received them.
The Return Authorization (RA) Number is #799FEA2926437.
The order number is #2341316NA
AGENT2026-06-10 13:53:40· email/helpdesk
Dear Eleonora,
Thank you for reaching out.
We're pleased to inform you that we’ve received your returned items, and your refund is now being processed.
Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete.
If you need any further assistance, please don’t hesitate to reach out—we’re happy to help!
Wishing you a wonderful day!
Kindest,
Dy